All orders are shipped within 1 - 3 Days of you placing the order using DHL eCommerce, USPS or ePacket depending on your location and fastest available service. Typical delivery time frame is between 7 to 10 business days however, you may receive your items much earlier.

All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.

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When will my order arrive?

• Economy Shipping can take 8-10 business days to be delivered after tracking has been updated.

• Standard Shipping can take 5-8 business days to be delivered after tracking has been updated.

• Expedited Shipping can take 3-5 business days to be delivered after tracking has been updated. Not all items qualify for expedited shipping.

• Priority Shipping can take 1-2 business days to be delivered after tracking has been updated. Not all items qualify for priority shipping.

• We do the best to ensure your delivery arrives on time, however delivery dates are not guaranteed and there may be a number of unforeseen reasons why your items will arrive after the estimated arrival date.

• HOLIDAY SHIPPING INFORMATION: Please note that all delivery information is listed on each individual product page. Please keep in mind that the last day to order for delivery by Christmas varies per product and assumes the fastest shipping method at checkout.

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Shipping Multiple Orders

Multiple orders placed on the same day cannot be combined and will ship separately.

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Shipping to Multiple Locations

Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, please place a separate order for each shipping address.

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Address Changes

We are unable to change or update a shipping address once an order has been placed. Please be sure to check your shipping details prior to submitting your order.

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APO/FPO Shipping

We are able to ship most of our products to U.S. Military APO/FPO addresses. When completing your Shipping Address during checkout, please make note of the following.

• The City must be entered as either "APO" or "FPO".

• The State must be selected as either "AA" "AE" or "AP".

• The country must be the United States.

• You must enter your Zip code.

• Always remember to enter your full name, grade, and PSC or unit number.

Please note: orders shipped to an APO/FPO address take longer to be delivered.

Please allow 2-4 weeks for your package to arrive.

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Customer Service Hours

Our customer service team is available Monday through Friday 9am – 9pm EST.

If you submit a contact form over the weekend, our customer service team will contact you the following Monday.